WORK EXPERIENCE

Staten Island University Hospital, Staten Island, NY October 2022-Present

Associate Project Manager, Radiation Oncology

• Act as a liaison between contractors, admin staff, and clinical staff during a $43 million construction project.

• Manage the integration of SIUH’s current cancer center with the Florina Cancer Center.

• Collaborate with the Chief of oncology to optimize workflows.

• Compile meeting minutes and report to senior leadership.

Memorial Sloan Kettering Cancer Center, New York, NY June 2021-October 2022

Office Coordinator, Hospital Operations

• Provide compassionate and superior customer experience within one of the largest surgical practices at MSK.

• Contribute as a committee member of the OMG group, Summer Support Mentor group, and the MSK Woman on the move steering committee.

• Provide complex scheduling support to clinical staff and patients in a timely fashion.

• Analyze patient data to ensure accuracy and effectiveness when scheduling.

• Build collaborative partnerships across the institution to support the shared objectives and values of MSK.

• Utilize multi-tasking abilities to meet all priorities of the practice and clinicians.

• Master and apply expert digital competencies to complete tasks across multiple platforms.

Aflac, New York, NY February 2019-June 2021

Benefits Consultant/ Special Projects Coordinator

• Contributed to growth by generating new business opportunities through relationship building, marketing, company leads, networking, referrals, and calls.

• Oversaw thirty local accounts and twenty-six national accounts, including two hospitals and four health care organizations.

• Presented Aflac products to large groups of employers and employees, requiring extensive knowledge and understanding of the relevant medical industry landscape.

• Communicated with clients’ HR teams and C-suite executives to promote how Aflac can meet their specific company needs.

• Facilitated enrollments for new clients by creating a client relationship and understanding their background and budget.

• Supported clients with an immersive customer service experience that ensures claims are executed efficiently and directly.

• Informed companies and their employees about policy changes impacting the healthcare environment.

• Acted as lead consultant on large accounts with more than 10,000 employees. Establish relationships and evaluate current enrollment conditions.

• Partnered with IT division to collaboratively manage online enrollment templates to simplify and streamline the enrollment process.

• Collaborated with District and Regional Sales coordinators to reach quarterly sales quotas.

• Strategized and applied current marketing techniques to identify and reach potential clients.

Egger’s Homemade Ice Cream Parlor, Staten Island, NY September 2014-February 2019

Senior Production Manager

• Led a team of 16 employees to provide exemplary customer service and ensure efficient daily operations of local businesses with $700,000 yearly sales.

• Managed and balanced bookkeeping and cash accountability up to $500,000.

• Created and presented proposals for new projects and clients of up to $50,000.

• Recorded and organize daily deposits and purchasing deductions.

• Hired, trained, and supervised new employees.

CERTIFICATIONS AND SKILLS

• Six Sigma white belt certified.

• Experienced in Epic software.

• Proficient in MS Office applications.

• Mathematical aptitude.

• Excellent written and oral communication skills.

• Dean’s list, Fall 2014 – Spring 2018.

• Eagle Scout of America.